MoonPay: Pros, Cons, and Features

MoonPay: Pros, Cons, and Features

If you're looking for a convenient and swift way to buy and sell cryptocurrencies, MoonPay has likely caught your attention. This fintech company has carved out a significant niche in the cryptocurrency industry by offering a versatile payment gateway for crypto transactions. With MoonPay, users can engage with over 100 cryptocurrencies and non-fungible tokens (NFTs) utilizing various payment methods, including credit cards, bank transfers, Apple Pay, and SEPA.

But beyond its basic functionality, what exactly is MoonPay? How does it operate, and what features does it provide? In this comprehensive review, we will delve into the mechanics of MoonPay, detailing its features, fees, advantages, disadvantages, and potential alternatives. We aim to provide you with all the necessary information to determine if MoonPay is the ideal choice for your cryptocurrency needs.

In a sector that prioritizes innovation and trust, especially in converting cryptocurrency to fiat, MoonPay stands out. It offers users a seamless blend of ease and robust security, essential in a domain where safety is paramount.

blog top

What Is MoonPay?

MoonPay, a prominent financial technology company founded in 2019, has significantly transformed how people purchase and sell cryptocurrencies. Known for its user-friendly interface and extensive range of payment options, MoonPay serves as both an on- and off-ramp service, facilitating the acquisition of cryptocurrency assets through various traditional payment methods.

From its early days, MoonPay secured a crucial partnership with, which propelled its platform into the spotlight. Over the years, the team has expanded its offerings, adding a diverse array of cryptocurrencies like BTC, ETH, BNB, and more, along with increasing its roster of partners. This growth has solidified MoonPay's position as a preferred payment service in the cryptocurrency world.

The platform supports a wide assortment of payment methods, including credit cards, debit cards, and local bank transfers, in various fiat currencies. This flexibility makes transactions more accessible and convenient, catering to a global audience. MoonPay also extends beyond individual transactions, offering a ramp product that enables users to accept crypto payments on their websites or applications, furthering the adoption of cryptocurrencies across different sectors.

In addition to its comprehensive services, MoonPay operates as a non-custodial wallet, providing users with full control over their private keys and assets. This setup enhances security by mitigating the risks of unauthorized access and theft. The company employs advanced blockchain encryption to secure transactions, ensuring the safety of user funds.

MoonPay’s impact is also evident in its collaborations with leading entities in the crypto space, like Trust Wallet, OpenSea, and Bybit, aiming to be the gateway to Web3 and decentralized apps (dApps). With operations in over 160 countries, and supporting over 100 cryptocurrencies and NFTs, MoonPay is not just a payment gateway but a comprehensive platform for accessing the digital asset economy with ease and confidence.

MoonPay Pros

MoonPay offers a plethora of advantages that streamline the process of investing in cryptocurrencies and NFTs, making it accessible even to those new to the crypto world. Here’s a detailed look at the pros that set MoonPay apart in the financial technology sector:

  • Easy Crypto Investing: With MoonPay, purchasing cryptocurrencies and NFTs is a matter of minutes, requiring no prior knowledge. This accessibility is a cornerstone of their service, ensuring anyone can start investing quickly and effortlessly.
  • Top-Notch Security: Security is paramount at MoonPay. The platform ensures that payment details and personal information are encrypted, with all products designed with security and privacy as core principles. Additionally, as a non-custodial wallet, MoonPay gives users full control over their digital assets, significantly reducing potential security threats.
  • Efficient Integration: MoonPay can be integrated with a multitude of wallets, exchanges, brands, and marketplaces. This extensive integration network facilitates the easiest and most seamless buying experience for crypto assets.
  • Swift and Comprehensive Verification: The platform’s Know Your Customer (KYC) process is efficient, generally completing verifications almost instantly with clear image uploads, although some may take a bit longer. This quick verification process enhances the user experience, especially for first-time users.
  • Global Reach and Diverse Payment Options: MoonPay boasts a wide international availability, supporting numerous payment methods tailored to different regions. These include credit/debit cards, Apple Pay, Google Pay, SEPA for euro transactions, UK Faster Payments for UK users, and Samsung Pay in the U.S., catering to a global audience with varied preferences.
  • Enhanced User Experience: The intuitive design of the MoonPay platform makes it incredibly user-friendly, allowing even those unfamiliar with crypto transactions to navigate and execute purchases easily.
  • Merchant Integration: MoonPay also offers robust merchant integration capabilities, allowing businesses to tap into the growing crypto market effortlessly. This feature is particularly beneficial for companies looking to expand their payment options to include cryptocurrencies.

These attributes collectively highlight MoonPay's commitment to promoting cryptocurrency adoption by making transactions straightforward, secure, and accessible to a global audience.

MoonPay Cons

While MoonPay offers numerous benefits, it also has certain limitations that potential users should consider:

  • High Fees: MoonPay imposes a fee of 4.5% for credit card transactions and 1% for bank transfers. These fees can be considerably higher than those of many other cryptocurrency exchanges, which might be a deterrent for some users.
  • Limited Availability: The service is not available in several countries or regions, including China, Iran, North Korea, and some U.S. states like Louisiana, Hawaii, New York, Rhode Island, and Texas. This restricted accessibility could limit options for residents in these areas.
  • Lack of Internal Storage: Unlike some platforms, MoonPay does not offer its own cryptocurrency storage system. Users must have an external wallet or exchange to store and manage their digital assets.
  • No Crypto Swapping: MoonPay does not support direct swaps between different cryptocurrencies (e.g., exchanging Bitcoin for Dogecoin). Users looking to perform such transactions must seek other exchanges that offer this functionality.
  • Restricted Currency Access: Owing to various regional regulations, access to some cryptocurrencies might be limited in specific areas, potentially complicating purchases for users in these regions.
  • Customer Support and Privacy Concerns: Feedback regarding MoonPay’s customer support has been mixed, with some users reporting delayed responses or difficulties in obtaining assistance. Additionally, the required personal information and thorough verification process might not appeal to users seeking more privacy in their transactions.

These drawbacks highlight the importance of weighing both the pros and cons of using MoonPay, particularly for users who prioritize lower fees, broader accessibility, or greater privacy in their cryptocurrency dealings.


MoonPay Key Features

Effortless Trading Experience

Using MoonPay to purchase cryptocurrencies is straightforward. Simply visit their website, select the "Buy crypto" or "Sell crypto" option, and you can quickly set the amount of fiat you wish to spend or receive. MoonPay updates its prices every 10 seconds to minimize price slippage, ensuring a more stable transaction. Choose from multiple payment options such as credit cards and bank transfers. Remember, MoonPay will facilitate the transaction but you’ll need to provide your own crypto wallet address since the platform does not offer storage services.

Comprehensive Crypto Wallet and Exchange Integration

MoonPay is highly integrated with various crypto wallets and exchanges, enhancing your access to the Web3 ecosystem. It acts as both a crypto on-ramp and off-ramp for numerous businesses, allowing you to conduct transactions directly from your preferred wallet or exchange, including major platforms.

Furthermore, MoonPay supports transactions for Non-fungible tokens (NFTs) across multiple blockchains such as Ethereum, Polygon, and Solana, and is compatible with NFT marketplaces like OpenSea, ImmutableX, and Sorare.

Universal Payment Method Support

MoonPay accommodates all prevalent payment methods to facilitate easy buying and selling of crypto and NFTs. Depending on your location and the local crypto regulations.

It's important to note that only card payments are accepted when purchasing NFTs.

Feature-Rich Mobile Application

The MoonPay mobile app is available on both iOS and Android, providing a convenient way to manage your crypto and NFT transactions on the go. Key features include:

  • Wallet top-up options across various payment methods.
  • Support for over 100 crypto and NFT types across multiple blockchain networks including BNB Chain, Polygon, and Solana.
  • A seamless, user-friendly app interface developed in collaboration with Web3 companies like MetaMask and Uniswap Foundation.

Robust Customer Support

MoonPay offers comprehensive support through its help center where you can access FAQs, submit requests, or engage in live chat. The platform's customer service is well-regarded, with a 4.2 out of 5 rating on Trustpilot from over 75,000 reviews, praised for its user-friendly design and responsive support.

Simplified NFT Checkout

The MoonPay NFT Checkout feature enables quick and straightforward NFT purchases using a card. This service is designed to simplify entry into the NFT market, supporting various blockchains like Ethereum and Solana. Notably, it treats NFTs as digital goods, facilitating higher card approval rates and prompt seller payments in USDC. For NFT purchases up to $7500, ID verification is not required, allowing for quick transactions.

MoonPay Hypermint

Hypermint by MoonPay allows anyone to create and market their own NFTs. This platform supports several blockchains and provides tools for marketing, analytics, and technical support. It offers an NFT API for developers to create and manage NFT collections comprehensively, incorporating features like token management, royalty configurations, and metadata handling.


Please note that Plisio also offers you:

Create Crypto Invoices in 2 Clicks and Accept Crypto Donations

12 integrations

6 libraries for the most popular programming languages

19 cryptocurrencies and 12 blockchains

Ready to Get Started?

Create an account and start accepting payments – no contracts or KYC required. Or, contact us to design a custom package for your business.

Make first step

Always know what you pay

Integrated per-transaction pricing with no hidden fees

Start your integration

Set up Plisio swiftly in just 10 minutes.