Bitstamp Review: Pros, Cons, and Features

Bitstamp Review: Pros, Cons, and Features

Bitstamp is a well-established cryptocurrency exchange that has been serving users since its inception in 2011, making it one of the pioneering platforms in the crypto trading space. Renowned for its beginner-friendly interface, Bitstamp offers a straightforward user experience with competitive trading fees, which makes it an attractive option for novice and casual cryptocurrency investors.

In this 2024 review of Bitstamp, we delve into the various facets of the exchange. Bitstamp supports a multitude of countries, providing a broad access point for global investors. While it features a smaller selection of cryptocurrencies, with over 70 available, it sufficiently meets the needs of beginner investors. However, more seasoned traders might find the selection limited, though they can benefit from the range of advanced order types available on the platform.

The fees on Bitstamp are structured to be competitive for both individual and professional investors, ensuring affordability and accessibility. Questions often arise regarding the platform's reputation and security measures. Bitstamp has maintained a strong reputation as a secure and reliable exchange, free from significant scandals or security breaches, which is a critical factor for users concerned about potential scams.

Should you consider registering an account on Bitstamp? For those seeking a user-friendly platform with a solid track history and straightforward fee structure, Bitstamp presents a viable choice. Whether you're just starting out in the world of cryptocurrency or are an experienced trader looking for a reliable exchange, Bitstamp's enduring presence and commitment to simplicity and security make it a recommended platform for your cryptocurrency trading needs.

Bitstamp: Pros And Cons

Bitstamp, one of the longest-standing cryptocurrency exchanges established in 2011, has built a reputation for being a user-friendly and reliable platform suitable for both novice and seasoned investors. In this 2024 review, we delve deep into the offerings of Bitstamp, examining its services, fee structure, and overall functionality.

Pros of Bitstamp:

  • User-Friendly Interface: Bitstamp offers an intuitive platform that simplifies the buying and selling process for cryptocurrencies, making it accessible for beginners.
  • Competitive Fee Structure: The fees on Bitstamp start at 0.30% and decrease with increased trading volumes. Notably, for rehabilitation creditors of Mt. Gox, Bitstamp has temporarily set a flat 0.1% trading fee on all volumes for the first three months.
  • Robust Security: Funds are predominantly kept in cold storage, enhancing security. Although Bitstamp experienced a security breach in 2015, it has taken significant measures to bolster its security framework.

Cons of Bitstamp:

  • Limited Cryptocurrency Selection: Bitstamp supports 80 cryptocurrencies, which may be less compared to other major exchanges.
  • No Margin Trading or Lending: Unlike some of its competitors, Bitstamp does not offer margin trading or crypto lending, potentially limiting more advanced trading strategies.
  • Customer Support Limitations: While Bitstamp provides phone support, it lacks live chat options, which can delay response times for urgent inquiries.

Trading Options and Tools:
Bitstamp caters to a variety of trading preferences with several order types including instant, limit, market, stop, trailing stop, and fill-or-kill orders, which can help traders manage risks and capitalize on market movements. However, the platform’s focus remains on straightforward buy/sell operations rather than complex trading strategies like margin trading.

Staking and Additional Features:
The exchange offers staking options for Ethereum (ETH) and Algorand (ALGO), although with a maximum APR of 4.5%, which is relatively modest compared to other platforms. Importantly, these staking services are not available to U.S. customers, and the platform offers limited rewards or incentives such as a crypto rewards card.

Security and Reputation:
Bitstamp maintains a strong commitment to security, despite a past breach. The exchange is not highly rated on security ranking sites like, where it holds a BB ranking. Prospective users should consider this when evaluating the security of their investments.

Bitstamp is a viable choice for those who prioritize a simple and straightforward trading experience. With competitive fees and a user-friendly interface, it is particularly appealing to new entrants in the cryptocurrency market. However, advanced traders might find the platform's offerings somewhat limited, particularly due to the absence of features like margin trading and a broader selection of cryptocurrencies. As with any investment, potential users should conduct thorough research and consider their trading needs before registering.

Bitstamp Company Overview 

Bitstamp, established in Slovenia in 2011, is one of the oldest and most trusted cryptocurrency exchanges in the world. With over 5 million customers as of April 2024, it operates from key global financial centers including the UK, the United States, Singapore, and Luxembourg, with Bitstamp USA based in New York.

As a pioneer in the crypto exchange industry, Bitstamp offers a straightforward and secure platform for trading more than 80 popular cryptocurrencies such as Bitcoin, Ethereum, Uniswap, Litecoin, and Stellar Lumens. The platform's design caters primarily to beginners and casual traders, featuring both basic and active trading interfaces that accommodate a variety of investment strategies.

The founders, Nejc Kodrič and Damijan Merlak, created Bitstamp with a focus on security and accessibility, key factors that have helped it maintain a leading position in the market. This emphasis on security has been especially critical in an era marked by significant cyber threats, as seen with other platforms like FTX and Celsius. Bitstamp's proactive measures in this context included disabling new orders and canceling existing ones for all FTT and CEL trading pairs following their respective crises, underscoring its commitment to protecting its users.

Bitstamp is recognized for its robust security measures and has a notable track record of resilience against cyberattacks, setting it apart in the competitive cryptocurrency exchange landscape. Its ability to adapt and thrive is further evidenced by its substantial trading volume and large user base, making it a top choice among crypto exchanges globally. Throughout its history, Bitstamp has achieved important milestones, such as obtaining a European license and forming strategic alliances within the sector, which have bolstered its reputation and operational capabilities.

Cryptocurrencies Available on Bitstamp

Bitstamp offers a robust selection of cryptocurrencies for spot trading, catering to a diverse range of trading preferences. In addition to cryptocurrency trading, users can deposit and hold fiat currencies such as U.S. dollars, British pounds, and euros. The platform provides access to a variety of major cryptocurrencies, ensuring traders have a broad spectrum of options for investment and trading. Here is an overview of some of the cryptocurrencies available on Bitstamp:

  • Bitcoin (BTC): The first and most well-known cryptocurrency, widely used for both investment and transfers.
  • Ethereum (ETH): Known for its smart contract functionality, Ethereum is a favorite for both developers and investors.
  • Uniswap (UNI): A popular decentralized trading protocol known for facilitating automated trading of decentralized finance (DeFi) tokens.
  • Stellar Lumens (XLM): Designed to support digital representations of any currency, Stellar also facilitates low-cost, cross-border transactions.
  • Tether (USDT): A stablecoin that mirrors the price of the U.S. dollar, providing stability in the often volatile crypto market.
  • USD Coin (USDC): Another stablecoin pegged to the U.S. dollar, widely used in transactions and savings.
  • Litecoin (LTC): Created as a "lighter" alternative to Bitcoin, Litecoin offers faster processing times.
  • Chainlink (LINK): A decentralized oracle network that enables secure interactions between blockchains and external data feeds, events, and payment methods.
  • Bitcoin Cash (BCH): A spin-off or altcoin that was created from a fork of Bitcoin in 2017.
  • Gemini Dollar (GUSD): A regulated stablecoin that allows users to send and receive U.S. dollars on the Ethereum network.
  • XRP: Known for its rapid settlement times, XRP is aimed primarily at institutional players like banks and financial services firms, though it is not available to U.S. customers on Bitstamp.

This selection of cryptocurrencies demonstrates Bitstamp's commitment to providing a versatile trading environment that meets the needs of both casual traders and serious investors. The platform continues to expand its offerings, ensuring it remains competitive in the rapidly evolving digital currency landscape.


Bitstamp Features and Services

Bitstamp stands out as a highly accessible and user-friendly cryptocurrency trading platform, ideal for both newcomers and seasoned traders. Established in 2011, it has continuously evolved to meet the diverse needs of its global user base by providing a blend of basic and advanced trading tools.

Platform Layout and User Experience
Bitstamp offers a clean and intuitive interface, ensuring that new users can navigate the platform comfortably. Traders can place a variety of order types including instant, market, limit, and stop orders, making it versatile for different trading strategies. The basic trading view provides clear charts, current buy and sell offers, and an easy-to-use order form.

For more experienced traders, Bitstamp’s Tradeview platform features advanced charting tools, a real-time order book, a depth chart, and sophisticated trading forms that cater to more complex trading requirements.

Diverse Trading Options
Bitstamp supports a wide array of trading pairs, including major cryptocurrencies like Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Bitcoin Cash (BCH), and XRP (note: XRP trading is not available in the U.S.). This selection is complemented by the ability to perform transactions in EUR and GBP, with seamless integration of credit and debit card payments as well as bank transfers, providing flexibility in funding methods.

Order Types and Trading Tools
Bitstamp accommodates a variety of trading preferences with several order types:

  • Market Orders: Execute immediately at the current market price, ideal for fast trading.
  • Limit Orders: Allow traders to set specific prices for buying or selling, executed only when the market hits these price points.
  • Stop Orders: Used as a risk management tool to limit potential losses by executing a market order once a certain price is reached.
  • Stop-Limit Orders: Combine the features of stop and limit orders, offering traders control over the price at which the order converts to a limit order.
  • Trailing Stop Orders: Automatically adjust to changing prices, maintaining a set distance from the market price to capitalize on gains while limiting losses.
  • Iceberg Orders: Designed to mask the total order quantity, showing only a fraction of it to the market to disguise the trader’s full trading intention.
  • Fill-or-Kill (FOK) Orders: Must be executed immediately in their entirety or not at all, ensuring that partial fills are not processed.

Additional Features and Services

  • Lending and Staking: Bitstamp offers opportunities for users to engage in cryptocurrency lending, allowing them to earn interest on their holdings.
  • Supported Wallets: While Bitstamp does not offer its own proprietary wallet, it supports a variety of external wallets, providing flexibility in asset management.
  • Bitstamp Pro: Tailored for advanced traders, this platform features a comprehensive dashboard, enhanced order types, real-time charts, and detailed analytics to inform sophisticated trading strategies.
  • Bitstamp Earn: A unique feature that rewards users for engaging with educational content and referring new users, enhancing their knowledge of the crypto market and trading strategies.

Registration and Support
Registering on Bitstamp is straightforward, requiring basic personal information followed by KYC verification to ensure secure and compliant trading. Bitstamp’s customer support is available through multiple channels, although it notably lacks a live chat function.

Educational Resources
Bitstamp provides a wealth of educational materials, including detailed FAQs and blog posts that cover the latest trends and insights in the cryptocurrency market, helping users stay informed and improve their trading skills.

In summary, Bitstamp offers a comprehensive trading environment with an emphasis on accessibility, security, and continuous learning, making it a reliable choice for anyone looking to engage with the cryptocurrency market.

Bitstamp Fees

Bitstamp employs a detailed and competitive fee structure that caters to both casual and active traders. Here’s a consolidated overview of the fees you can expect when using Bitstamp, along with the latest relevant information to keep you well-informed about managing your trading costs effectively.

Trading Fees:
Bitstamp's trading fees begin at 0.50% for smaller trades and progressively decrease with higher trading volumes, making the platform attractive for high-volume traders. For instance, for trades under $1,000, there are no fees, which is an encouraging point for new users or small transactions. The fees scale down as follows based on the 30-day trading volume:

  • Less than $10,000: 0.30% for makers, 0.40% for takers
  • Less than $100,000: 0.20% for makers, 0.30% for takers
  • Less than $500,000: 0.10% for makers, 0.20% for takers
  • Less than $1,500,000: 0.08% for makers, 0.18% for takers

Deposit and Withdrawal Fees:
Bitstamp offers a range of payment methods with varying fees:

  • USD Wallet: No added charge
  • Debit/Credit Card: 5% surcharge on purchases
  • SEPA: No charge on deposits, €3 on withdrawals
  • ACH Transfer: No charge
  • Wire Transfer: 0.05% deposit fee, 0.1% withdrawal fee

Cryptocurrency withdrawals also have fees, such as a 0.0005 BTC fee for Bitcoin withdrawals. Crypto deposits and ACH deposits from U.S. banks are free of any charge.

Maker-Taker Fee Model:
The maker-taker model is employed to incentivize liquidity on the platform. Makers, or liquidity providers, are charged lower fees compared to takers, or liquidity consumers. This system ensures that those who help maintain a fluid market are rewarded with lower costs.

Staking Fees:
For those using Bitstamp for staking, the platform takes a 15% commission on earnings, although it does not impose other fees for the staking process itself. This allows users to earn passive income from their cryptocurrency holdings, albeit at a cost of a fraction of their generated rewards.

Other Considerations:
It is essential to be aware of the full scope of fees and the conditions under which they apply. For example, any transactions involving credit and debit cards may incur additional bank or provider fees that are not covered by Bitstamp’s listed fees.

In summary, while Bitstamp’s fees are not the lowest on the market, they remain competitive, particularly for higher volume traders. Users are advised to consider how the combination of trading volume, payment method, and type of transactions might affect their overall trading costs. Additionally, exercising caution to safeguard accounts and funds remains paramount, as with any financial dealings on cryptocurrency platforms.

Bitstamp Security

Bitstamp, a well-known cryptocurrency exchange, emphasizes stringent security measures to protect its users, though it has experienced challenges in the past. Here’s an integrated view of Bitstamp's current security protocols along with some historical context to help users understand the risks and protections involved.

Historical Security Breach
In 2015, Bitstamp faced a significant security breach due to a phishing attack, resulting in the theft of nearly 19,000 Bitcoin, valued at approximately $5 million at the time. In response to this incident, Bitstamp took full responsibility, reimbursing the affected users for their losses. This event marked a turning point, leading to comprehensive enhancements in the platform's security measures.

Current Security Practices
Today, Bitstamp takes several robust measures to ensure the safety of its users' funds and data:

  • Cold Storage: The majority of user funds are stored in cold storage systems. These offline wallets are less vulnerable to hacking attempts and unauthorized access, providing a secure repository for digital assets.
  • Two-Factor Authentication (2FA): Bitstamp strongly encourages all users to enable 2FA, adding an extra layer of security that requires not only a password and username but also something that only the user has on them, like a piece of information only they should know or have immediately to hand - typically a physical token.
  • Regular Security Audits: To identify and mitigate vulnerabilities, Bitstamp undergoes frequent security audits. These audits help ensure that the platform adheres to high security standards and can effectively counter new threats.
  • AML and KYC Regulations: As a regulated entity in Luxembourg with a Payment Institution License, Bitstamp adheres to stringent Anti-Money Laundering (AML) and Know Your Customer (KYC) procedures. These regulations help prevent fraudulent activities and enhance the overall security of the platform.

Additional Security Tips
When using Bitstamp or any other cryptocurrency exchange, it is crucial to practice diligent security measures:

  • Use Strong, Unique Passwords: Always choose a strong, unique password for your Bitstamp account to reduce the risk of unauthorized access.
  • Enable Multi-Factor Authentication: Using a third-party authenticator app for 2FA can provide an additional security layer, making it harder for potential intruders to gain access to your account.
  • Be Cautious with Transactions: Cryptocurrency transactions are irreversible, so always double-check addresses and transaction details before sending funds.

Despite these robust security measures, Bitstamp still ranks on the lower side among crypto exchanges in some reviews, such as those by crypto exchange security evaluators like CER. This perception may stem from the historical breach and emphasizes the importance of continuous improvement in security practices.

While Bitstamp has significantly strengthened its security protocols since the 2015 hack, the inherently risky nature of cryptocurrency transactions means that vigilance and proactive security measures are essential for all users. By adhering to the recommended security practices and making use of the platform’s protective features, traders can help safeguard their investments against potential security threats.

How To Create A Bitstamp Account

Opening a Bitstamp account is streamlined and user-friendly, designed to be completed within just a few minutes. Here's an integrated guide on how to open and set up your account, combining all the necessary steps with the latest relevant information.

Step-by-Step Guide to Opening a Bitstamp Account:

Sign Up:

  • Visit the Bitstamp website and click the “Sign Up” button.
  • Provide your email address and create a secure, unique password to enhance the security of your account. Confirm your email address by clicking on the link sent to your inbox.

Account Verification:

  • After your email confirmation, you will be asked to enter additional personal details such as your name, date of birth, and address.
  • To comply with Know Your Customer (KYC) regulations, you’ll need to upload a valid government-issued ID and a proof of residency document like a utility bill or bank statement.

Enhanced Security Setup:

  • Connect your account with a multi-factor authentication app, such as Google Authenticator, to add an additional layer of security.
  • You will be prompted to upload a short video of yourself reading a three-digit code to verify your identity actively.

Final Steps:

  • Once you submit all required documentation and complete the verification process, your account goes into a queue for review.
  • After approval, you will receive an activation email allowing you to log in.
  • You can then fund your account using a bank transfer or buy cryptocurrencies directly with a debit card (note that using a debit card may incur additional fees). Alternatively, you can deposit cryptocurrency from an external wallet.

Ready to Trade:
Once your account is funded, you are ready to buy and sell cryptocurrencies. The platform's user interface is designed to be intuitive, making it easy for even beginners to navigate and trade.

Important Considerations:

  • While cryptocurrency platforms like Bitstamp offer a degree of anonymity, it is important to remember that your activities may be monitored and reported to financial authorities such as the IRS, especially when providing your Social Security number.
  • The signup process at Bitstamp is similar to other major cryptocurrency exchanges but emphasizes security and compliance with regulatory standards, ensuring a safe trading environment.

By following these steps, you can set up a Bitstamp account efficiently and start engaging with the cryptocurrency market securely. Always ensure to follow best practices for digital security, especially when engaging in financial transactions online.

Bitstamp Customer Service

Bitstamp offers a comprehensive approach to customer service, aimed at providing efficient and effective support to its users. Here’s an integrated summary of Bitstamp's customer assistance services, along with relevant updates and user feedback on their experiences.

Customer Support Accessibility:

  • Email and Phone Support: Bitstamp provides customer service through email, allowing users to address and resolve issues not covered by the FAQ. Additionally, U.S. customers can access phone support by calling 1-800-712-5702 for direct assistance.
  • FAQ and Help Section: Bitstamp's website features an extensive FAQ page that addresses a wide range of common issues and questions related to account management, trading processes, and technical support. This resource is designed to help users find quick solutions to their problems without needing direct intervention.

User Feedback and Adjustments:

  • Commendations for Service: Users have often commended Bitstamp for its prompt and helpful customer service, reflecting a commitment to user satisfaction.
  • Inactivity Charges: Feedback regarding inactivity charges led to dissatisfaction among some users. In response, Bitstamp has eliminated these charges, adapting its policies to better meet the needs of its customers.
  • KYC and Account Verification: Bitstamp's KYC procedures are thorough, aligning with regulatory requirements to ensure safety and compliance. While this rigorous process has led to some user complaints, particularly regarding account suspensions during verification, these measures are crucial for maintaining the integrity and security of the platform.

Enhanced Support and Compliance:

  • Bitstamp emphasizes the importance of compliance with international financial regulations, which necessitates a robust verification process. This is a standard practice across the industry to prevent fraud and illegal activities.
  • The verification process, although occasionally a source of user frustration, is critical for protecting the platform and its users from potential threats and ensuring that all transactions comply with legal standards.

Encouraging Proactive Engagement:
Bitstamp encourages users to actively engage with its customer support team through available channels for any concerns that are not resolved via the FAQ or help section.

Users are also advised to provide feedback, as Bitstamp continuously seeks to improve its services based on customer experiences and suggestions.

Bitstamp Mobile Application

The Bitstamp mobile application provides a robust and intuitive platform for managing cryptocurrency transactions on both Android and iOS devices. Here’s a fresh take on its features, enhanced with relevant and updated information:

  • Easy Download: Available on the Google Play Store and the App Store, the app can be quickly installed on your mobile device.
  • Trading On-the-Go: Users can actively buy, sell, and trade cryptocurrencies anytime, anywhere, making it ideal for dynamic trading.
  • Crypto Transactions: The app facilitates smooth sending and receiving of digital assets, streamlining crypto transfers.
  • Portfolio Management: Provides detailed monitoring of your cryptocurrency portfolio and transaction history, helping you make informed decisions.
  • Advanced Security: Equipped with multi-factor authentication, the app ensures a high level of security to protect your assets and personal information.
  • User-Friendly Design: With an interface designed for ease of use, the app is accessible for both beginners and experienced traders, providing a seamless user experience.
  • Real-Time Data: Offers live updates on cryptocurrency prices, market charts, and other relevant data, allowing users to stay informed of the latest market trends.
  • Seamless Integration: The mobile app is fully integrated with Bitstamp’s web platform, enabling a fluid transition between trading on a mobile device and a desktop, ensuring continuity and flexibility in how you manage your investments.

By leveraging these advanced features, the Bitstamp mobile application stands out as a comprehensive tool for cryptocurrency enthusiasts who need to manage their investments efficiently and securely while on the move.

Which Countries Bitstamp Is Available In

Bitstamp boasts a widespread global presence, offering its cryptocurrency exchange services across numerous regions. Here's an updated overview of where Bitstamp operates:

European Union: Bitstamp is accessible in all 27 European Union (EU) countries, ensuring broad coverage across Europe.

Extended Global Reach: Beyond the EU, Bitstamp's services are available in several other key international markets, including:

  • Switzerland
  • Norway
  • Hong Kong
  • Singapore
  • Australia
  • South Korea
  • Japan

United States Operations: In the United States, Bitstamp ensures compliance with local financial regulations through its subsidiary, Bitstamp USA. This setup helps accommodate the specific needs and legal requirements of U.S. based users.

Checking Service Availability: Due to the dynamic nature of cryptocurrency regulations, the availability of Bitstamp's services can vary. Users are encouraged to consult Bitstamp’s official website regularly to verify the current list of supported countries. This is particularly important as regulatory changes can quickly alter where and how services may be provided.

By maintaining compliance with regional regulations and adapting to the evolving global landscape, Bitstamp continues to offer secure and reliable service to its diverse international user base.

Bitstamp Review: Conclusion

Bitstamp stands as a compelling choice for both novice and intermediate cryptocurrency traders due to its secure environment, straightforward usability, and competitive fee structure. This platform is particularly suited to those looking for a reliable and accessible entry point into the world of cryptocurrency trading.

Overview of Bitstamp’s Offerings:

  • User Accessibility: Bitstamp is praised for its user-friendly interface, making it an excellent starting point for beginners. It offers the necessary tools and resources to get started with buying, selling, and trading over 80 different cryptocurrencies.
  • Advanced Trading Platform: For more experienced traders, Bitstamp Pro provides an advanced trading platform with enhanced tools and analytics. This platform caters to the needs of serious investors looking for deeper market insights and more complex trading options.
  • Fees and Pricing: While Bitstamp is known for its reasonable fees, it is important to note that some users might find the fees slightly higher than those of competitors, particularly for advanced trading services. The platform's fee structure is designed to accommodate a range of trading volumes and strategies.
  • Security Measures: Security is a critical aspect of Bitstamp’s operations. The platform has implemented several enhanced security measures to protect user assets and data. Despite these efforts, it remains crucial for users to follow best security practices to safeguard their investments.
  • Customer Support: Bitstamp generally receives positive feedback for its customer service. The support team is accessible and responsive, addressing users’ issues and concerns effectively. However, there are occasional concerns about the verification process, which some users find cumbersome and slow.

Final Verdict:
Bitstamp is recommended for those who are new to cryptocurrency trading as well as for intermediate traders looking for a secure and straightforward platform. While it may not have the extensive array of options that some advanced traders seek, its robust security measures and reliable customer service make it a trustworthy platform for engaging with digital currencies.

For potential users, it's advisable to continuously review and compare the features and fees of Bitstamp with other exchanges, taking into consideration your own trading needs and expectations. Your feedback and experiences are valuable for further enhancing the services provided by Bitstamp.


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